our solutions

Oracle Database Services


Oracle Application & Database Administration Services

Infidocs Technologies specializes in personalized administration services for both Oracle databases and applications systems. A comprehensive support strategy is developed for our clients depending on their business requirements and objectives. We have Oracle Certified Professionals (OCP) administrators, who leverage their extensive experience and knowledge to ensure optimal operations for our customer’s businesses.

Our support strategy for each Oracle database and applications platform is focused on providing proactive services to ensure uninterrupted operations. An instance of the services that we can provide includes:

Database logical design and physical database planning, installations and upgrades, patch applications and fixes, initialization parameter tuning, hit ratio management, object de-fragmentation, database operating system migrations, fail-over solutions and architecture support.

From resource availability perspective, our customers can utilize our DBA consultants on either a part-time basis or on a full time basis. Our consultants can be utilized in either a primary and/or supplemental DBA support services role. All of our Oracle database and applications DBA services have stringent security functions built-in to maintain the confidentiality, integrity, and availability of our business operations.

Benefits of utilizing our services include:
Optimizing your Oracle operational support services Reducing your operational costs
Increasing your Oracle Applications DBA knowledge base.

Why Infidocs Technologies?

  • Expert and Certified DBAs
  • DBAs Who Understand Complex Environments
  • Secured connectivity through VPN tunneling
  • Restricted user access for monitoring
  • Secured database audit
  • Dedicated email ID for support
  • Total Cost of Service (TCS) is less than Staffing Internally
  • Best Possible Performance for Enterprise Database Services
  • Easy options to Upgrade or cancel services

DBA Activities:

  • Implementation, Upgrade, Migration & Support
  • Oracle Database 8i/9i/10g/11g/12c/18c/19c
  • Oracle EBS 11i/R12.1.x/R12.2.x
  • OBIEE 11g/12c, SOA 11g/12c, ODI 11g, Discoverer 11g
  • RAC 10g/11g, RMAN, Disaster Recovery (DR), Dataguard, Golden Gate
  • ASM,OEM,10g iAS, OTM,
  • RHEL, Sun Solaris, OEL, AIX, All-Unix/Linux Flavors
  • Oracle VM, VMware ESX server, ESXi
  • Sabrix Tax, Vertex Tax
  • Symantec Backup Exec 2010
  • Jboss Application Server, Apache, Apache Tomcat
  • Database and Application Performance Tuning
  • Teradata Administration
Years experience


Years experience
Certified experts


Certified experts
End user satisfaction


End user satisfaction
Global reach


Global reach
Service desk


Service desk

Our Managed IT services will help you succeed. Let’s get started


Comprehensive IT services include

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    Cloud services are network dependent, which is why Infidox network management and monitoring services have become critical to ERP Solution.

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    Service desk

    Infidox 24/7 support is about maximising service efficiency, resolving problems and driving continuous service improvement.

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    Infidox ensures your IT infrastructure is always optimised to support the stable and highly available services organisations demand.

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    Endpoint management

    Client and server endpoints are managed as one estate, ensuring security and stability while maximising uptime and employee productivity.

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    Infidox supports Oracle Cloud Application as well as on-premise deployments, ensuring applications are always optimised for the best possible user experience.

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    Managed services plus

    Infidox provides advanced management tools to clients who want to take their IT Service Management to a higher level.


Our services provide a unique range of benefits

  • Control IT Costs

    You can scale your IT Costs according to your requirements and only pay for what you need. Whether that be increasing or decreasing staff, or IT project work.

  • Trusted IT advisor

    Through regular account management meetings your Managed IT service company will be able to oversee your overall IT roadmap and become your trusted advisor.

  • Economy of scale

    As your business grows, its support structure needs to grow, too. When you use a managed IT service you can scale your business up or down with nothing more than a simple discussion.

  • Increased efficiency

    You’ll have your IT needs outsourced to a team of IT experts, and during times where you need additional project support, your managed IT provider supplies the extra staff.

  • Small initial investment

    Managed IT services help you offset the initial investment of technology costs. Rather than spending thousands of dollars on hardware and software upfront.

Stop wasting time and money on technology. Let’s get started

Infidocs Technologies always accommodating our diverse needs and we feel like they are a part of our company rather than an external supplier.
Infidocs Client
Pricing and Plan

1 monthly fee for all IT services. No costly surprises