Demands on IT to manage the complexity, keep costs down, and meet business needs are high. As part of our high-value services offering, Infidocs Managed Services helps you optimize and manage your traditional IT environment to quickly adopt new technologies.

As a managed service provider, we take up, end-to-end accountability and ownership which lowers your risk. Infidocs Managed Services offer you the flexibility and enable you to concentrate on your core business instead of handling day-to-day operations and technology issues. With this, you can take advantage of the economies of scale along with flexible operating models, personalized as per your operating hours, and other specific needs.

At Infidocs, our managed service model covers support for Functional, Technical & DBA requirements, periodic assessments and fine-tuning of applications, minor and major system enhancements, application monitoring, periodic performance reports and development services through an offshore/onsite service delivery model, providing 24×7 coverage. We also provide systems that carry out automated tracking and repair of glitches through our internal issue tracking system.

With firms reporting almost a 60% saving on IT (Oracle ERP and Database), Infidox with its experienced team of IT professionals helps to significantly reduce recurring cost on maintenance.

Services:

• Onsite and Offshore Implementation Services
• Offshore Functional and Technical Services
• Remote DBA Services
• 24×7 Support Services
• Flexible Support models – Onsite , Offshore, Onsite x Offshore
• Dedicated Offshore Delivery Center